Delete your ByKaranteli account
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This page explains how to delete your ByKaranteli account, the account used by the Android app ByKaranteli: Liquidation Map (package com.bykaranteli.app, developer ByKaranteli) and by the website bykaranteli.com. One account serves both; deleting it in the app, on the site or by email deletes it everywhere. Deletion takes effect at once and cannot be undone. The Privacy Policy describes what we collect; this page describes only how to delete the account and what happens then.
In the Android app
- Sign in to the account you want to delete, open the More tab and, in the Account section, tap Delete account.
- Tap Email me a code. We send a six digit confirmation code to the email address on the account.
- Enter the code on the next screen and tap Confirm.
- Read what deletion does, add a reason if you like, tap Delete my account and confirm with Delete. The account is deleted at that moment and the app signs out of it.
On the website
- Sign in at bykaranteli.com and open the Account page (bykaranteli.com/dashboard/settings), then the Data tab.
- In the Danger zone section type the email address of the account to confirm, add a reason if you like, and press Delete my account.
- Confirm the dialog. The account is deleted at that moment and every device is signed out.
By email
If you can no longer sign in, write to support@bykaranteli.com from the email address on the account and ask for it to be deleted. We check that the request comes from that address, delete the account the same way as above and reply when it is done.
What is deleted or switched off at once
- Your email address, replaced by an anonymous placeholder so that the same address can register again as a new account later.
- Every sign-in method: the Google link is removed, and every pending sign-in link and app sign-in code is invalidated at the same moment.
- Every session on the site and in the app is ended on every device, every push notification token is switched off, and every API key and connected OAuth app is revoked. The stored rows are then removed on the schedule in the Privacy Policy.
- Your profile fields, the saved Onramp wallet address, the Telegram link and the alert webhook.
- Every alert rule is switched off, so nothing fires for the account again.
What is kept, and for how long
- Workspace records such as watchlists and alert rules stay in our database keyed only to the anonymised account id. They carry no email address and cannot be reached through the product; write to support@bykaranteli.com if you want them purged as well.
- Billing and payment records, if the account ever paid, for as long as the law requires us to keep them. Nothing already written to a public blockchain can be removed by anyone.
- The deletion audit record: a hashed fingerprint of the old email address (never the address itself) and the reason, if you gave one. It is the proof that the deletion happened and is not purged.
- Security records of sign-ins and other account actions (IP address, country, browser), product events already recorded on the site (page views with an opaque session identifier, never your email address), and the rows of ended app sessions, switched-off push tokens and used sign-in codes: until the schedule in the Privacy Policy removes them.
- Aggregate counts, such as how many accounts existed in a month, which identify nobody.
After deletion
Deletion is immediate. There is no grace period and no way to restore the account; a new account registered with the same email address starts empty. Deleting the account does not remove the app from your phone; uninstall it as usual. A subscription to the weekly funding report made with the same address is a separate list and is not ended by deleting the account; use the unsubscribe link in any of those emails.
Contact
Questions about deletion, or a deletion request by email: support@bykaranteli.com.